Navigator of Ignorance

Private Blog for Eroticizing Intelligence

Dienstag, September 19, 2006

Das Otis Redding Problem
Bob Sutton über das Problem zu viele Metrics zu haben/erfüllen zu wollen und dabei die wichtigen Dinge aus den Augen zu verlieren und die eigentlichen Aussagen zu homöopatisieren ;-)

Recall the line from his old song: Sitting By the Dock of the Bay, “Can’t do what ten people tell me to do, so I guess I’ll remain the same.” That’s the problem with holding people, groups, or businesses to too many metrics: They can’t satisfy or even think about all of them at once, so they end-up doing what they want or the one or two things they believe are important or that will bring them rewards (regardless of senior management's strategic intent). Yet many organizations fail to implement this well-known and common sense principle.

Und weil wir gerade bei Sutton sind: Die BusinessWeek hat seine Erfahrungen zum Brainstorming zu Eight Rules To Brilliant Brainstorming zusammengefasst.